Here is what our clients have to say about us:
"I just wanted to give you an update on Louie! Things are going wonderfully! The new dosage seems to be working a little bit better. We still have some work to do with the mailman, but overall, it is improving so much! My mom is able to distract him while the mailman is out front and it really seems to be helping (lots of belly rubs and treats are doing the trick!). He is better on walks and not so reactive there either. The behavior modifications are still working marvelously! So, overall, everything is fantastic! I know we are still a work in progress, but everyday is better!
I just want to thank you and your staff! I honestly don't know that Louie would have been able to stay in my home if you hadn't helped him! It wasn't an easy road in the beginning and was very stressful everyday. I am and will be forever grateful to all of you for all that you have done for my family and Louie. I couldn't imagine not having him in my life!
"We adopted a wonderful 9-month-old rescued dog, Tucker, an animal with a history of severe neglect. We found he had separation-anxiety and couldn’t be left alone, became almost uncontrollable around other dogs, and didn’t know how to follow commands so that he could enjoy being with us. We took him for positive-reinforcement-based clicker training with Laura Monaco Torelli, then consulted Dr. Ciribassi for medication that supported that training; and a few months later our dog Tucker is even more wonderful – he’s crate-trained and can be happy by himself for several hours, truly loves playing with other dogs at public dog parks, and follows a series of commands that make him a real joy for us. We’ve learned how to understand and teach him, and he’s learned how to relax and learn; and we couldn’t be more pleased with Laura’s and Dr. Ciribassi’s help in making our dog part of our family.
Scott & Malcolm
"It is amazing what a little clicker can do for someone’s life. We were at our wits end with our German Shepherd and didn’t know where to turn. I don’t know if you would call it pure luck or divine intervention, but we were introduced to Dr Ciribassi and then to Laura Monaco Torelli. With their guidance and direction on understanding how a dog learns with positive training, our world turned around. Not only has it changed my dog’s life, but mine too!!!
Ralph & Liz
and of course the big guy... Karat
p.s. I don't think the dog world could ask for a better partnership!!!!"
"We had a terrible time with our dogs behavior. We tried several different "trainers" and none of their methods worked and some even scared the dogs and made their behavior worse! We became very frustrated not only w/the dogs, but with the trainers. Then we discovered Laura. What a breath of fresh air!! She was genuinely concerned about our pets on a holistic level. She took a medical history, wanted to know what we were feeding them, their exercise routine, who their Vet was. She taught us positive reinforcement clicker training and encouraged and motivated us to use this method without a hint of coercion or pressure. She gave us a list of books that proved very helpful as well. She also taught us to interpret our dog's signals recognizing not only happy, relaxed behaviors, but also nervous, anxious and potentially dangerous indicators of behavior. We quickly noted very positive changes in our dogs. Laura is truly a gifted trainer and I know she is a graduate of the Karen Pryor Academy. Our female was still aggressive towards our younger male and so Laura suggested we visit Dr. Ciribassi, an Animal Behaviorist Veterinarian. We worked with Dr. Ciribassi and Laura utilizing both medications and behavior modification training. We felt that there could not have been a more concerned team working with our pets and us. They were patient, kind, encouraging, sympathetic as well as professional, creative and most of all positive. We couldn't have placed ourselves and our dogs in better hands. We can wholeheartedly recommend them to anyone who may be having difficulties. Truly we feel blessed, and VERY fortunate to have met and worked with them both."
Joel, Karen and Sophie
"Two years ago I adopted a severely traumatized dog who was reactive toward any strange human as well as any dog in eyesight. I wasn't making progress with him and I really didn't know why. Though I'd grown up with dogs, Laura and Dr. Ciribassi taught me to find and create the signals that I didn't even realize Arlo was giving me. They taught me find and create situations where I could work with Arlo without making him worse.
Laura and Dr. Ciribassi were in constant communication with each other and with me to individualize Arlo's treatment plan. Every time we hit a behavior plateau our plan changed. Our strategies evolved not only with changes in Arlo's behavior, but with my skill level - as I continued to learn things I had no idea I didn't know.
I never would have figured out the skills I'd need to work with Arlo on my own, and I had no idea how damaging the common advice can be. I consider myself (and Arlo!) incredibly lucky to have found this team."
Allie & Arlo
Clifford is an exceptionally loving, but hyper-sensitive and generally fearful male German Shepherd. I've raised him since he was 3-months-old and smothered him with love, but I stopped walking him outdoors at about 6-months, because I no longer felt comfortable or able to control him. He was and still is (we're working on that now) animal-aggressive, and then I lost my confidence in him around strangers too, although there never were any "people" incidents. I am devoted to him, and him to me, but it also became difficult at home when the doorbell rang, so I sought help and fortunately found Dr. Ciribassi. He evaluated Cliff, calmed me down and introduced the gentle leader, prescribed medication that didn't produce any unwanted side-effects whatsoever, and provided many other helpful tools. Next Laura Monaco Torelli joined our team, and she has been tremendously successful in teaching me how to introduce a stranger into my home properly (and her techniques sure do work!), and together we are trying to desensitize Clifford outside. Also, she has helped me to "speak dog," and recognize the signs of anxiety so that I can address stressful situations immediately; that is so helpful!
To be truthful, without Dr. Ciribassi and Laura I don't know how our story would have ended. I am thankful everyday for the support and expertise that I continue to receive from both of them.
I recently had the fortunate experience of seeing Dr. Ballantyne at the referral of my vet. I had been having some issues with my beloved Chocolate Lab, Hudson Bear. Hudson is around 7 years old and last winter started to become aggressive towards me, which was extremely out of character for him. After visiting with my vet several times to understand why Hudson was acting out, my vet recommended Dr. Ballantyne, she said, “If it were my dog, that is who I would see.” I called right away and was able to get in to see Dr. Ballantyne – and I am SOOO GRATEFUL!!! She was honest, supportive, friendly, educated and resourceful. She has a very strong background in veterinary medicine and she specializes in behavior. It was amazing. She never pushed Hudson, continued addressing any underlying medical issues, talked frequently with my vet, and sent us follow-up emails weekly. She also sent educational videos and articles about aggression and how to work with your dog, especially around children. She never judged – she just listened and laid out all of the options for me to make a decision on how I wanted to handle the situations. She truly is amazing and so smart! I had so many questions for her – I came with a list of questions – and she answered every single one. I filled out a detailed history on Hudson prior to my appointment and she read and was familiar with the entire history at the beginning of our appointment. She also used her own personal experiences as examples as well – which helped to put things in place when going through this emotional difficult time. I am glad to say that Hudson has not exhibited that type of behavior since December. Dr. Ballantyne taught me so many skills that I can use to read Hudson’s body language and understand how he might be feeling in certain circumstances. Dr. Ballantyne gave me the information to work on calming him during stressful times and the resources to go to when I have questions. She also helped to build my confidence back up again as Hudson’s owner and advocate, which meant more to me than anything (and probably meant a lot to Hudson too). Honestly, I would be lost without the help and support of Dr. Ballantyne. I am eternally grateful for her continued guidance through this time. Without a shadow of a doubt, I recommend Dr. Ballantyne. She is awesome!
Liz and Hudson Bear
I feel very confident we are heading in the right direction but realize we have a long road ahead to make Grace more confident.
Sure you are sick of hearing me saying thank you, but going through the process with Dr. Ciribassi, lets say you were not my tech nor worse yet we never met. For someone to explain what was needed to be done at our first appt. from the start its not possible for a dog owner with no experience with bad behavior to have enough knowledge to do what needs to be done in an efficient way to get even close to immediate positive behavior like my experience with you guys. I was familiar with clicker training methods that I had been doing since December and yet still at times wasn't correct. Other clients come in that have never done much with Fido cant possibly learn in an hour. So Grace and I were in a win, win position having trained with you. I only say this for all the people that come seeking help (desperate). The first time having a brief training session before they leave you feeling confident they understand but in all reality it is hard to follow. Thankfully we can call or email if you even realize theres a problem. Or maybe its a wonder drug she's taking??? I embrace my time with her and want you to be proud of our little one getting better looking forward to the next challenge "other dogs"