Refund Policy

A deposit of $300 is required to hold your new patient consultation appointment. This will then go towards the remaining balance due at the time of the appointment. This is a NON-REFUNDABLE fee with no exceptions. Do not schedule an appointment unless you are certain.

The deposit is credited towards your full consultation fee at the end of your first appointment.

• After your appointment is scheduled, you will be routed to our Pay Online page to pay your scheduling fee.
• You may reschedule your appointment with 72 hour notice ONE TIME without forfeiting the scheduling fee credit toward your first appointment.
• If you reschedule your appointment with less than 72 hour notice, you will forfeit the fee.
• If you cancel the appointment without rescheduling, you will forfeit the scheduling fee.
• If you cancel your appointment with 72 hour notice and reschedule within a 12 month period, your scheduling fee will be applied as a credit toward the full consultation fee at the end of your first appointment.
• If you do not show for your appointment, you will forfeit the scheduling fee.

Medications, training sessions (whether in person or virtually) and any other products sold are NON-REFUNDABLE.